Question 1

What hours do you operate? Do you work on weekends?

Accepted Answer

Our hours of operation are from Monday to Friday, 8am-5pm. If you contact us on the weekend we will get back you during opening hours.

Question 2

What pricing arrangements do you offer?

Accepted Answer

Our services are set price, meaning you only pay for what you actually need done. We can tailor a service to suit your budget.

Question 3

What kind of cleaning do you do?

Accepted Answer

We offer cleaning services for residential, DVA, NDIS, commercial, office, and spring cleans.

Question 4

Do I need to provide anything?

Accepted Answer

Our team carry all of the necessary equipment and products to ensure your home is left beautifully clean.

Question 5

Are your cleaners subcontractors?

Accepted Answer

No, our cleaners are directly employed by us and all are comprehensively trained and equipped to provide a high standard of service.

Question 6

Can I trust the cleaner you send to my building/house?

Accepted Answer

Our team undergoes a screening process which includes a National Police Check before commencing work.

Question 7

Do I need to be present when you clean?

Accepted Answer

No, it’s up to you. Some clients prefer to be present whilst others prefer to use that time to do other things.

Question 8

How often should I get my home or office cleaned?

Accepted Answer

It typically depends on what your needs are, each space is different. Generally, a family with kids and pets will usually ask for a clean on a more regular basis than someone who lives by themselves.

Question 9

Do you bill directly to NDIS and DVA?

Accepted Answer

Yes. We bill directly to NDIS and DVA.

Question 10

What suburbs do you service?

Accepted Answer

Bald Hills, Bridgeton Downs, Bracken Ridge, Carseldine, Lawton, Strathpine, Warner, Bray Park, Cashmere, Joyner, Brendan, Murrumba Downs, Eatons Hill, Albany Creek, Mount Samson, Samonvale.

FAQ